How do I create a deposit order?
Via Client Portal
Log in to the Client Portal and go to "Funds".
Click "Deposit", select the trading account you wish to fund, enter the deposit amount, and click "Continue".
Choose your preferred deposit payment method and fill in the required information. Review your payment details carefully, then click “Pay Now” to proceed. Once this step is completed, your deposit order will be successfully created.
Via PU Prime App
- Log in to your PU Prime App.
- Select Funds from the bottom navigation bar.
- Select Deposit.
- Choose the trading account you want to deposit your funds into.
- Enter the deposit amount, then click on Continue.
Choose your preferred payment method to deposit your funds.
Review the relevant payment details shown on the deposit page, including the trading account, deposit amount, and applicable payment instructions or notes. Once you have confirmed the details, click Pay Now. You will be redirected to the respective payment gateway to complete and verify your payment. Follow the instructions provided to complete the deposit.
- Once the payment details have been submitted successfully, your deposit order will be created and submitted for processing.
Important Information
- Ensure all payment details are entered correctly before submitting your deposit order.
- The information required may vary depending on the selected deposit method.
- Only use a payment method registered under your own name, in accordance with the applicable deposit requirements.
- Deposit processing times may vary depending on the selected payment method and payment provider.
Need More Help?
If you are unable to create a deposit order, encounter an error, or have submitted a deposit using incorrect payment information, please contact our Customer Support for further assistance. If available, include a screenshot of the issue, error message, or transaction details to help us investigate.
