How do I create a deposit order?
A deposit order must be created before your deposit can be processed and credited to your trading account. You can create a deposit order through the Client Portal or PU Prime App by selecting your preferred deposit method and entering the required information. Follow the steps below to create your deposit order.
On Client Portal
Log in to the Client Portal and go to "Funds".
Click "Deposit", select the trading account you wish to fund, enter the deposit amount, and click "Continue".
Choose your preferred deposit payment method and fill in the required information. Review your payment details carefully, then click “Pay Now” to proceed. Once this step is completed, your deposit order will be successfully created.
On PU Prime App
- Log in to the PU Prime App and select Profile from the bottom navigation bar.
- Tap Deposit under the Assets section.
- Select the trading account you would like to fund.
- Enter the deposit amount and tap Continue to continue.
- Select your preferred deposit method.
- Complete the required payment information and review the details carefully.
- Tap Pay Now to proceed with the payment.
- Once the payment details have been submitted successfully, your deposit order will be created and submitted for processing.
Important Information
- Ensure all payment details are entered correctly before submitting your deposit order.
- The information required may vary depending on the selected deposit method.
- Only use a payment method registered under your own name, in accordance with the applicable deposit requirements.
- Deposit processing times may vary depending on the selected payment method and payment provider.
Need More Help?
If you are unable to create a deposit order, encounter an error, or have submitted a deposit using incorrect payment information, please contact our Customer Support for further assistance. If available, include a screenshot of the issue, error message, or transaction details to help us investigate.
