How to unlock Local Bank Transfer through Proof of Face (POF) Verification?
If your Local Bank Transfer deposit method is locked, you may need to complete Additional Verification, which includes Proof of Identity (POI) and Proof of Face (POF) verification. A padlock icon next to Local Bank Transfer indicates that additional verification is required before you can use this deposit method.
You can complete the verification through either the PU Prime Client Portal or the PU Prime App. Once the verification is successful, the Local Bank Transfer deposit method will be unlocked.
What do I need before starting the verification?
Prepare the following before starting the verification process:
A valid identity document used for your PU Prime account registration.
A device with a functioning front-facing camera.
Access to your PU Prime Client Portal or PU Prime App.
How to unlock Local Bank Transfer via Client Portal
Follow these steps to complete the Proof of Identity and Proof of Face verification through the Client Portal:
Log in to your PU Prime Client Portal.
Navigate to Deposit and select your preferred trading account.
Enter your desired deposit amount and click Continue.
Find Local Bank Transfer in the available payment methods and click the padlock icon next to it.
A pop-up message will prompt you to complete Additional Verification (Proof of Face).
You will be required to:
- Submit a valid identity document used for your PU Prime account registration.
- Complete a Proof of Face (POF) verification using your device's camera.
Follow the on-screen instructions to submit your identity document and complete the facial verification.
Once the verification is successful, a notification will appear stating "Your profile has been verified."
How to unlock Local Bank Transfer via PU Prime App
You can also complete the verification using the PU Prime App by following these steps:
Log in to the PU Prime App.
Select your preferred trading account and navigate to Deposit.
Enter your desired deposit amount and tap Continue.
Select Local Bank Transfer.
Tap the padlock icon and select Verify Now.
Prepare your valid Proof of Identity (POI) document and ensure your device's front-facing camera is working properly
Select your Identity Type.
Follow the on-screen instructions and tap Take Photo to capture and submit your identity document.
Complete the Proof of Face (POF) verification by following the on-screen instructions.
Once both the identity document and facial verification have been successfully submitted, you will receive a notification confirming that the verification process is complete.
What happens after Proof of Face verification is successful?
After you successfully complete the required Additional Verification:
The padlock icon next to Local Bank Transfer will disappear.
The Local Bank Transfer deposit method will become available.
You can proceed with your deposit using Local Bank Transfer.
Important Information
You cannot use the Local Bank Transfer deposit method while the required Additional Verification is incomplete.
The verification process requires both Proof of Identity (POI) and Proof of Face (POF).
You must use a valid identity document associated with your PU Prime account registration.
Proof of Face verification requires access to your device's front-facing camera.
Make sure your identity document is valid, clear, and readable before submitting it.
Follow all on-screen instructions to complete the verification successfully.
